IT Applications Support Specialist

Our client is seeking an experienced IT Applications Support Specialist to provide end user support in a manufacturing environment. Primary responsibilities include:

• Coordinate with business and IT vendors to provide solutions
• Follow Incident and Change management procedures
• Monitor and support information exchanges between applications
• Identify cybersecurity requirements needed to support applications
• Document existing business applications and related business processes
• Support business reporting requirements
• Provide Application Maintenance related services
• Support user training needs
• Drive business continuity and increase end-user satisfaction
• Serve as internal project manager to assist business needs assessments, scope definitions, user requirements, testing, and training

Qualifications:

• Bachelor’s Degree in IT related field
• 10+ years of professional Applications support experience
• Chemical manufacturing industry experience
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills
• Strong customer service skills
• Understanding of IT including databases, programming languages, interfaces, PCs, servers, and network.
• Experience in MS Azure, Sharepoint, SAP preferred

Thank you for your interest in this role, but this position is now closed. We encourage you to still submit your resume to info@mksearch.com for future opportunities that may align with your skills and experience. Thank you!