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IT Applications Support Specialist

Our client is seeking an experienced IT Applications Support Specialist to provide end user support in a manufacturing environment. Primary responsibilities include:

  • Coordinate with business and IT vendors to provide solutions
  • Follow Incident and Change management procedures
  • Monitor and support information exchanges between applications
  • Identify cybersecurity requirements needed to support applications
  • Document existing business applications and related business processes
  • Support business reporting requirements
  • Provide Application Maintenance related services
  • Support user training needs
  • Drive business continuity and increase end-user satisfaction
  • Serve as internal project manager to assist business needs assessments, scope definitions, user requirements, testing, and training



  • Bachelor’s Degree in IT related field
  • 10+ years of professional Applications support experience
  • Chemical manufacturing industry experience
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Strong customer service skills
  • Understanding of IT including databases, programming languages, interfaces, PCs, servers, and network.
  • Experience in MS Azure, Sharepoint, SAP preferred