Information Technology Help Desk Support

Our dynamic industrial services client in Houston is seeking an exceptional IT Technical Support Specialist to maintain their computer network and provide top-notch technical support.

Responsibilities:

• Implementing and configuring computer hardware, software, systems, networks, printers, scanners, and emails
• Delivering timely technical support across the company, whether in person or over the phone
• Setting up accounts for new users and ensuring a seamless onboarding experience
• Conducting equipment repairs and replacements when necessary
• Maintaining inventory to optimize resource allocation
• Exploring and testing new technologies to enhance our operations

Requirements:

• High school diploma or equivalent
• Related experience in computer science or information technology is a plus, but not required
• A technical, logical thought process that enables effective troubleshooting
• Strong problem-solving skills to overcome challenges and find innovative solutions
• An ability to thrive under strict deadlines and prioritize tasks effectively
• Exceptional attention to detail, ensuring accuracy and precision in all aspects of your work
• A customer-centric approach with a focus on delivering excellent service